Go! Seasonal Employee Manager

Go! Stores•Peabody, MA

1d•$22•Onsite

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution and third-party logistics services. The company’s brands include Go! Stores, Attic Salt Stores, Toys“R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. Its values include innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Employee Manager is responsible for opening and managing a seasonal retail store, staffing and leading its associate team, and driving sales while maintaining visual standards and operational controls. The role focuses on sales results, key performance indicators, customer service, and creating an engaging experience for customers and a positive work environment for associates. The position is seasonal and full-time, with weekends and evenings as needed. The listed pay rate is $22.00. The job is performed in a retail store environment with generally moderate noise. Physical demands include occasionally lifting or moving up to 50 pounds, and regularly talking and hearing; employees also use their hands, stand, walk, and reach. The posting describes additional physical, sensory, reasoning, and work-environment requirements and notes that reasonable accommodations may be available.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Strong problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader; self-motivated, passionate, optimistic, solution-oriented, and open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 50 pounds; stand, walk, reach, and use hands to handle or feel; and talk and hear as required by the role.

Responsibilities

Lead the associate team and build morale by recognizing strong performance and achievements.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performance behavior.
Train, motivate, mentor, and provide feedback to sales staff to meet sales goals.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and maintain high customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor personnel performance and provide coaching and feedback; work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Make daily bank deposits and manage store inventory, loss prevention, and other store operations.
Follow company policies and procedures, represent the company positively, and ensure compliance with health and safety regulations and company processes.
Assemble the store and manage store opening and closing procedures.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.