Seasonal Employee Manager

Go! Retail Group•Des Peres, MO

3d•Onsite

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution centers and 3PL services. The company emphasizes innovation, collaboration, integrity, community, and fun. The Seasonal Employee Manager is responsible for opening and managing a seasonal retail store, staffing and leading its associate team, and driving sales while maintaining visual standards and operational controls. The manager creates an engaging customer experience and a positive work environment, and works with the Area Sales Manager to maximize sales results. The role includes hiring, training, scheduling, payroll management, merchandising, inventory and loss-prevention oversight, store setup, and opening and closing duties. It is a seasonal full-time position. Weekend and evening work may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail and/or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, solution-oriented, and open to feedback; demonstrates integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexible and able to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift and/or move up to 50 pounds; stand, walk, reach, and use hands to handle or feel objects.
Required abilities include seeing, clear speech, hearing/listening, touching, finger and hand use, dexterity, climbing, pushing/pulling, carrying up to 50 pounds, moving between locations, and standing for long periods.
Reading and writing at simple and complex levels, basic math, analysis and comprehension, judgment and decision-making, and clerical abilities.

Responsibilities

Lead the store team, build morale, recognize strong performance, and address staff or customer issues.
Set a professional example and maintain high performance.
Meet sales goals by training, motivating, mentoring, and giving feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and maintain high customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train seasonal staff to provide outstanding customer service and follow service standards.
Manage staff performance, payroll, schedules, and the store payroll budget; coach and provide feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store inventory, loss prevention, and other operations.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.