Seasonal Employee Manager

Go! Retail Group•Palm Desert, CA

3d•$18 - $19•Onsite

About The Position

Go! Retail Group is an Austin, Texas-based, family-owned retailer operating year-round and seasonal stores nationwide, along with 3PL services and distribution centers. The Seasonal Employee Manager is responsible for opening and assembling a store, staffing it, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager leads a small seasonal associate team and aims to create an engaging customer experience and a rewarding work environment. The role requires a sales-focused, high-energy, KPI-driven leader who provides excellent service and supports store operations.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail and/or management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, and reliability; responsible and open to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexible and able to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Celebrate employee performance and sales achievements to build team morale.
Address issues raised by staff or customers, including complaints and grievances.
Set a professional example through high performance.
Meet sales goals by training, motivating, mentoring, and giving feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Ensure high customer satisfaction through excellent service and create a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire, train, and manage a seasonal team, including training staff on customer service standards.
Manage staff performance, payroll, schedules, and the store payroll budget; provide coaching and feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage the store, inventory, and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure compliance with health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.