Seasonal Employee Manager

Go! Stores•St. Louis, MO

About The Position

The Seasonal Employee Manager is responsible for opening and staffing a retail store, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging experience for customers and a positive, rewarding work environment for associates. Successful managers are energetic, sales-focused, KPI-driven, and comfortable serving guests and managing a small team. This is a seasonal, full-time role; weekends and evenings may be needed. Go! Retail Group is an Austin-based retailer operating year-round and seasonal stores across the United States, as well as 3PL services and distribution centers. The company describes itself as family-owned and emphasizes innovation and collaboration, integrity and transparency, community, and fun.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, solution-oriented, and open to feedback.
High integrity, accountability, reliability, and sense of responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Build team morale by recognizing employee performance, sales achievements, and attention to detail.
Address issues raised by staff or customers, including complaints and grievances.
Set a professional example and maintain high performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent service, maintain high customer satisfaction, and create a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Manage store operations, including inventory and loss prevention, and make daily bank deposits.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-ups.