Go! Seasonal Employee Manager

Go! Retail Group•Mehlville, MO

2d•Onsite

About The Position

The Seasonal Employee Manager is responsible for opening and managing a seasonal retail store, staffing and leading its associate team, and driving sales while maintaining visual standards and effective operational controls. The manager creates an engaging experience for customers and a positive, rewarding environment for associates. The role is sales-focused and KPI-driven, with responsibilities spanning leadership, retail sales, staff management, merchandising, and store operations.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Strong problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Build team morale by recognizing strong performance, sales goal achievement, and attention to detail.
Address issues involving staff or customers, including complaints and grievances.
Model professional conduct and high performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and ensure high customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active selling environment.
Hire, train, and manage a seasonal team, including training staff in customer service standards.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits.
Manage store operations, inventory, and loss prevention.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.