Go! Seasonal Employee Manager

Go! Stores•Santa Rosa, CA

1d•Onsite

About The Position

The Seasonal Employee Manager is responsible for opening and staffing a seasonal retail store, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging experience for customers and a rewarding environment for associates, leading a small team in a fast-paced retail setting. This is a seasonal, full-time temporary position. The stated pay rate is $20.00 per hour.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, solution-oriented, and open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to work weekends and evenings as needed.
Ability to occasionally lift or move up to 50 pounds and meet the described standing, walking, reaching, handling, and sensory requirements, with reasonable accommodations as applicable.

Responsibilities

Lead the team and build morale by recognizing strong performance and achievements.
Address issues raised by staff or customers, including complaints and grievances, and model professional conduct.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service and a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback; work with the ASM on employee relations, disciplinary matters, and terminations.
Make daily bank deposits and manage store inventory, loss prevention, and other operations.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety requirements and company processes.
Assemble the store and manage store opening and closing procedures.
Follow mall guidelines and maintain relationships with mall partners.
Collect guest email addresses through text sign-ups.