Go! Seasonal Store Manager

Go! Retail Group•Nashville, TN

4d•Onsite

About The Position

Go! Retail Group is an established, family-owned retailer headquartered in Austin, Texas, operating year-round and seasonal stores across the United States, along with distribution and 3PL services. The company’s brands include Go! Stores, Attic Salt Stores, Toys”R”Us, Calendars.com, Snoozimals, and Tiny Headed Kingdom. Its values include innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager is responsible for opening and assembling the store, hiring and managing a seasonal team, driving sales, maintaining visual standards, and overseeing effective store operations. The manager creates an engaging customer experience and a rewarding environment for associates while meeting sales goals and managing a small team. The role is seasonal and full-time, with weekends and evenings as needed. The posting remains open until filled.

Requirements

Proven successful experience as a sales-focused retail store manager.
At least 1 year of retail experience and management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented; open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Drive team morale and celebrate strong performance, sales achievements, and attention to detail.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performance conduct.
Meet sales goals by training, motivating, mentoring, and giving feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Ensure excellent customer service and high customer satisfaction, and create an active-selling environment.
Work with the Area Sales Manager to maximize sales results.
Merchandise products and follow visual direction and standards.
Hire, train, and manage a seasonal team, including training associates on customer-service standards.
Manage staff payroll and schedules within the store payroll budget; monitor performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store inventory and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.