Go! Seasonal Store Manager

Go! Retail Group•Virginia Beach, VA

13d•Onsite

About The Position

The Seasonal Store Manager is responsible for opening and assembling a store, hiring and managing a seasonal associate team, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging experience for customers and a rewarding environment for associates, and works with the Area Sales Manager to maximize sales results. The role involves customer service, merchandising, staffing and scheduling, payroll management, inventory and loss prevention, store opening and closing, and compliance with company and mall policies. This is a seasonal, full-time role; weekends and evenings may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility; openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 50 pounds; perform duties involving standing, walking, reaching, handling items, and use of hands and arms.
Vision, clear speech, hearing, dexterity, climbing, pushing and pulling, carrying up to 50 pounds, and moving between locations are listed as position requirements.

Responsibilities

Lead and motivate associates, recognize strong performance, and address staff or customer issues.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Participate in promotions and remain aware of consumer marketing initiatives to maximize sales.
Provide excellent customer service and ensure high levels of customer satisfaction.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to meet customer-service standards.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store inventory and loss prevention.
Follow company policies and procedures, and ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.