Go! Seasonal Store Manager

Go! Retail Group•Roanoke, VA

12d

About The Position

Go! Retail Group is an Austin-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution and third-party logistics services. The company emphasizes innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager is responsible for opening and assembling a seasonal store, staffing it, driving sales, maintaining visual standards, and overseeing operational controls. The manager creates an engaging customer experience and a rewarding environment for associates. The role leads a small seasonal team and is suited to a high-energy, sales-focused, KPI-driven manager who enjoys serving customers and coaching employees. The position is seasonal and full-time; weekends and evenings may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail and/or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivation, passion for work, optimism, and a solution-oriented mindset.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift and/or move up to 50 pounds; stand and walk; reach with hands and arms; and use hands to finger, handle, or feel.
Vision abilities including close, distance, and peripheral vision; ability to talk and hear regularly.

Responsibilities

Lead the team and build morale by celebrating strong performance and achievements.
Address issues raised by staff or customers, including complaints and grievances.
Model professional conduct and high performance.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Ensure excellent customer service and high customer satisfaction; drive sales and a positive guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules, including the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Make daily bank deposits.
Manage store operations, inventory, and loss prevention.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing procedures.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text sign-up.