Go! Seasonal Store Manager

Go! Retail Group•Waco, TX

About The Position

As a Seasonal Store Manager, you are responsible for opening and assembling the store, staffing it, driving sales, maintaining visual standards, and ensuring effective operational controls. You will create an engaging experience for customers and a positive, rewarding environment for associates. The role suits a sales-focused, KPI-driven, high-energy leader who enjoys serving guests and managing a small associate team. This is a seasonal, full-time position. Weekends and evenings may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented, and open to feedback.
High integrity, accountability, reliability, and a sense of responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Lead the team and build morale by recognizing employee performance, sales achievements, and attention to detail.
Address issues raised by staff or customers, including complaints and grievances, and model professional, high-performing conduct.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Stay aware of consumer marketing initiatives and participate in promotions to maximize sales.
Provide excellent customer service, maintain high customer satisfaction, and create a great guest experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards, and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service and meet service standards.
Manage staff payroll and schedules within the store payroll budget.
Monitor personnel performance and provide coaching and feedback; support talent management and work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage store operations, inventory, and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store openings and closings.
Follow mall guidelines and maintain the relationships Go! Calendars, Games and Toys has established with malls.
Collect guest email addresses through text sign-up.