Go! Seasonal Store Manager

Go! Stores•Virginia Beach, VA

14d•Onsite

About The Position

Go! Retail Group is an Austin, Texas-based retailer operating year-round and seasonal stores across the United States, along with distribution centers and third-party logistics services. Its retail brands include Go! Stores, Attic Salt Stores, Toys”R”Us Flagship, Calendars.com, Snoozimals, and Tiny Headed Kingdom. The company describes its values as innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Store Manager opens and assembles a seasonal store, hires and leads a small associate team, and focuses on driving sales while maintaining visual standards and effective operational controls. The manager works to create an engaging experience for customers and a rewarding environment for associates. The position is seasonal, full-time, and pays $17 per hour. Weekends and evenings may be needed.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented approach to work.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Open, assemble, and manage the store, including store opening and closing procedures.
Drive sales and meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Create a customer-focused environment and ensure high levels of customer satisfaction through excellent service.
Participate in promotions, stay aware of consumer marketing initiatives, and work with the Area Sales Manager to maximize sales results.
Merchandise products and follow visual direction and standards; create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback as needed.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Make daily bank deposits and manage inventory, loss prevention, and other store operations.
Follow company policies and procedures and represent the company positively.
Ensure the store meets health and safety regulations and company processes.
Follow mall guidelines and maintain relationships with malls.
Collect guest email addresses through text to join.
Address issues raised by staff or customers, including complaints and grievances.
Build team morale by recognizing employee performance, sales-goal achievement, and attention to detail.