Seasonal Selling Associate PT Hours (FOH)

Saks Fifth Avenue•Fort Worth, TX
•$17 - $21

About The Position

As a Seasonal Selling Associate, you will support the selling team and enhance the client experience during the holiday season. Reporting to a Sales Manager, you will provide exceptional customer service and work in different areas of the store based on business needs. The role requires a flexible schedule that includes nights, weekends, and holidays. Neiman Marcus is a luxury retailer serving customers through stores, digital channels, and remote selling. It is part of Exemplar Luxury Group, a collective of luxury brands focused on customer experiences.

Requirements

  • At least 1 year of experience in customer-centric roles, with a proven ability to sell products and services.
  • Familiarity with and ability to use retail and mobile technologies.
  • Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

  • Warmly welcome clients at store entrances and within departments, and connect them with the appropriate associate based on their service needs.
  • Work in different areas of the store based on business needs.
  • Process Point of Sale transactions as needed.
  • Handle escalated issues graciously and connect customers with a member of the management team.
  • Follow up on customer requests, questions, and needs.
  • Support BOPIS and curbside pickup, as well as online alterations and alteration pickups, in partnership with the Operations team and Managers on duty.
  • Support fitting room experiences when needed.
  • Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, or delivery.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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