Seasonal Selling Associate (FOH)

Saks Fifth Avenue•Tysons, VA

2d•$18 - $22

About The Position

As a Seasonal Selling Associate, you will support the selling team in enhancing the client experience during the holiday season. Reporting to a Sales Manager, you will help deliver exceptional customer service and support store operations across different areas as business needs require. The role includes welcoming clients, processing transactions, responding to requests, supporting pickup and fitting-room experiences, and introducing clients to services that can enhance their visit.

Requirements

At least 1 year of experience in customer-centric roles, with a proven ability to sell products and services.
Familiarity with and ability to use retail and mobile technologies.
Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

Welcome clients at store entrances and within departments, and connect them with the appropriate associate based on their service needs.
Work in different areas of the store based on business needs.
Process efficient Point of Sale transactions as needed.
Handle escalated issues graciously by connecting customers with a member of the management team.
Follow up on customer requests, questions, and needs.
Support BOPIS and curbside pickup, as well as online alterations and alterations pickups, in partnership with the Operations team and Managers on Duty.
Partner with the team to support fitting-room experiences when needed.
Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, or delivery.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, such as critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities