Seasonal Selling Associate (FOH)

Saks•Austin, TX
•$18 - $22•Onsite

About The Position

As a Seasonal Selling Associate, you will support the selling team and help enhance the client experience during the holiday season. You will report to a Sales Manager and contribute to exceptional customer service with a people-first mentality. The role serves clients across store entrances and departments, supports store operations and selling services, and adapts to different areas of the store based on business needs.

Requirements

  • At least 1 year of experience in customer-centric roles, with a proven ability to sell products and services.
  • Familiarity with and ability to use retail and mobile technologies.
  • Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

  • Welcome clients at store entrances and within departments, and connect them with the appropriate associate based on their service needs.
  • Work in different areas of the store based on business needs.
  • Process point-of-sale transactions as needed.
  • Handle escalated issues by connecting customers with a member of the management team.
  • Follow up on customer requests, questions, and needs.
  • Support BOPIS and curbside pickup, as well as alterations orders and pickups, in partnership with the Operations team and Managers on Duty.
  • Support fitting room experiences when needed.
  • Look for opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, and delivery.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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