Seasonal Selling Associate (FOH)

Saks•Coral Gables, FL

2d•$17 - $21•Onsite

About The Position

As a Seasonal Selling Associate, you will support the selling team in enhancing the client experience during the holiday season. Reporting to a Sales Manager, you will welcome clients, connect them with the appropriate associate, and provide exceptional customer service. You may work in different areas of the store according to business needs and support transactions, pickups, alterations, fitting rooms, and other services that enhance the client experience.

Requirements

At least 1 year of experience in customer-centric roles, with a proven ability to sell products and services.
Familiarity with and ability to use retail and mobile technologies.
Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

Warmly welcome clients at store entrances and within departments, transitioning them to the appropriate associate based on their service needs.
Serve in different areas of the store based on business needs.
Process Point of Sale transactions efficiently as needed.
Handle escalated issues graciously by connecting customers with a member of the management team.
Follow up on customer requests, questions, and needs.
Support BOPIS and curbside pickup, and alterations (online and pickups), in partnership with the Operations team and Managers on duty.
Support fitting room experiences when needed.
Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, or delivery.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Additional voluntary benefits, such as critical illness, hospital, and accident insurance
Employee discount
Career advancement opportunities