Selling Advisor - Flex Hours
About The Position
The Selling Advisor helps customers find merchandise suited to their needs, provides product knowledge, and contributes to sales, customer acquisition, and loyalty goals. The role supports a strong customer experience through relationship-building, transaction processing, issue resolution, merchandise presentation, and adherence to store and asset protection standards. The position also participates in store programs and selling events and completes tasks assigned by store leadership. The role requires flexibility to work evenings, weekends, and public holidays. The listed salary range is $17.05–$21.32; actual starting pay depends on work location, experience, and other job-related factors.
Requirements
- High school diploma or equivalent.
- Experience in a retail, customer service, or sales environment.
- Proven sales track record and results-driven mindset.
- Competitive drive and entrepreneurial confidence.
- Ability to deliver a high standard of customer service and build exceptional customer relationships.
- Thorough knowledge of the fashion industry and a passion for sharing expertise.
- Ability to act promptly in routine situations and identify a clear plan of action to achieve a positive customer outcome.
- Ability to operate radios, POS registers, ticket scanners, and sensor removers.
- Flexibility to work evenings, weekends, and public holidays.
Responsibilities
- Recommend, select, and help locate or obtain merchandise based on customer needs and preferences.
- Maintain familiarity with store inventory and provide customers with product knowledge.
- Greet customers and educate them about current promotions.
- Build customer relationships to encourage repeat business and promote the Saks credit card.
- Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
- Resolve customer issues in alignment with the core values of trust, integrity, and respect.
- Work toward individual and store goals for sales, customer acquisition, and loyalty program participation.
- Help maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
- Complete markdowns promptly and accurately according to company standards.
- Participate in store programs and selling events.
- Maintain merchandise displays in accordance with brand standards.
- Follow Asset Protection control and compliance procedures.
- Support the store’s shortage and theft awareness program using company reporting methods.
- Complete tasks and special projects assigned by store leadership.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, such as critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
