Selling Flex Associate

Belk•Milledgeville, GA

About The Position

The Selling Flex Associate delivers a positive customer experience by providing excellent service, building relationships, assisting with merchandise selection, recommending products, and processing transactions. The role supports sales and store key metric performance, maintains merchandise presentations, and works with store operations teams to meet store objectives. The associate helps create a friendly store environment that builds customer loyalty and satisfaction. This is an hourly position.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform in the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 pounds.

Responsibilities

  • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
  • Greet, engage, and assist customers warmly, providing personalized service to enhance their shopping experience.
  • Use suggestive selling techniques and product recommendations to meet customer needs and drive sales.
  • Build genuine customer relationships to foster loyalty and repeat business.
  • Process transactions accurately and efficiently; handle customer inquiries, returns, and concerns professionally and promptly.
  • Maintain selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
  • Use training tools and resources, respond to feedback, and build product knowledge and selling skills; stay informed about products, promotions, policies, and store events.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Support store operations, including fulfillment, pricing, promotional sets, product placement, and other assigned tasks.
  • Follow asset protection procedures, safety guidelines, and security protocols to support shortage control, inventory accuracy, and risk reduction.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with matching contribution
  • Generous paid time off
  • Merchandise discounts
  • Paid maternity and paternal leave
  • Growth and professional development opportunities
  • Employee assistance programs
  • Education and tuition reimbursement programs
  • Benefit eligibility depends on role and full-time or part-time status
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