Selling Advisor - Flex Hours

Saks • Grapevine, TX

13d • Onsite

About The Position

The Selling Advisor supports customers in finding and purchasing merchandise at Saks OFF 5TH. The role combines product knowledge, customer service, sales, transaction processing, and maintenance of the selling floor. Advisors build customer relationships, promote loyalty and credit-card programs, work toward individual and store goals, and help maintain merchandise displays and store standards.

The position requires flexibility to work evenings, weekends, and public holidays. The listed salary range is $17.05–$21.32, with actual starting pay determined by work location, experience, and other job-related factors.

Requirements

• High school diploma or equivalent.
• Experience in retail, customer service, or sales.
• Proven sales track record and results-driven mindset.
• Competitive drive and entrepreneurial confidence.
• Ability to deliver a high standard of customer service and build strong customer relationships.
• Thorough knowledge of the fashion industry and enthusiasm for sharing expertise.
• Ability to act promptly in routine situations and identify a clear plan of action that achieves a positive customer outcome.
• Ability to operate radios, POS registers, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends, and public holidays.

Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customers’ needs and preferences.
• Maintain familiarity with store inventory and provide customers with product knowledge.
• Greet customers and educate them about current promotions.
• Build customer relationships, encourage repeat business, and promote the Saks credit card.
• Process sales transactions accurately and efficiently using the POS register system and follow checkout standards.
• Resolve customer issues in accordance with the company’s values of trust, integrity, and respect.
• Work toward individual and store sales, customer acquisition, and loyalty-program goals.
• Maintain the selling floor and fitting rooms, including resizing fixtures, putting away go-backs, executing markdowns, and signing fixtures and windows as needed.
• Complete markdowns accurately and promptly according to company standards.
• Participate in store programs and selling events.
• Maintain merchandise displays in accordance with brand standards.
• Follow Asset Protection control and compliance procedures.
• Support shortage and theft awareness efforts using company reporting methods.
• Complete tasks and special projects assigned by store leadership.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, including critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities across retail, distribution, digital, and corporate functions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED