About The Position

Salt & Straw is hiring Seasonal Scoopers to create memorable guest experiences and help the shop run smoothly. Scoopers serve ice cream while guiding guests through flavors, sharing ingredient stories, offering samples, and building meaningful connections. The role suits people who enjoy working with others, thrive in a fast-paced environment, and value kindness, curiosity, and hospitality. The position involves customer service, preparing and serving products, processing transactions, assisting with online and delivery orders, and maintaining the shop’s cleanliness, food safety, and organization. Team Members collaborate to support daily operations and create a positive, welcoming environment.

Requirements

  • Must be at least 16 years old.
  • Can work evenings, weekends, and holidays.
  • Can work at least three shifts per week, including two closing shifts.
  • Enjoys working with people and creating memorable guest experiences.
  • Has strong communication skills and a positive attitude.
  • Thrives in a fast-paced environment and enjoys staying busy.
  • Works well as part of a team and supports coworkers.
  • Is curious, dependable, and eager to learn.
  • Is comfortable discussing flavors, offering samples, and engaging with guests.

Nice To Haves

  • Food service, retail, coffee, restaurant, hospitality, or customer service experience.

Responsibilities

  • Deliver exceptional customer service and create welcoming experiences for guests.
  • Share flavor stories, offer samples, and help guests discover flavors.
  • Scoop ice cream, make waffle cones, operate the register, and support daily shop operations.
  • Greet guests, answer questions, and help guide the flow of the shop.
  • Accurately process transactions and assist with online and delivery orders.
  • Prepare products according to recipes and quality standards.
  • Restock ice cream, supplies, and retail products throughout the shift.
  • Maintain food safety, cleanliness, and organization standards across the shop.
  • Support dishwashing, cleaning, and other operational tasks.
  • Work collaboratively with teammates to create a positive and supportive environment.

Benefits

  • Competitive pay, including an advertised base rate of $17.00 plus average tips of $8.80.
  • Flexible scheduling.
  • Optional earned wage access.
  • 401(k) match after three months, including for part-time Team Members.
  • Medical, dental, and vision benefits may become available upon reaching eligibility requirements.
  • Free, 24/7 access to licensed mental health professionals for Team Members and their families.
  • Paid sick time.
  • Paid parental leave.
  • Paid voting time.
  • Up to $1,800 annually in Educational Assistance.
  • Opportunities to grow into Shift Coordinator, Assistant General Manager, and General Manager roles.
  • 30% team discount.
  • Early access to flavors before the public.
  • Pet insurance and additional wellness benefits.
  • Flexible Spending Accounts and commuter benefits.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service