Seasonal Sales Floor Support or Seasonal Customer Service - Clovis Crossing Rack

Nordstrom•Clovis, CA

7d•$18 - $18•Onsite

About The Position

Nordstrom Rack is hiring seasonal team members to support Sales and Customer Service, with available roles discussed during the interview process. Team members work in a fast-paced, high-energy store environment, collaborating to create a welcoming and inclusive atmosphere and a quick, easy customer experience. They may work in different areas of the store to help customers, maintain clean and clutter-free sales floors and stockrooms, and support store operations. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting customers with in-store, online, and mobile transactions, operating point-of-sale systems, bagging merchandise, supporting fitting rooms, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan and process shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, markdowns, and relocating fixtures. This role requires continuous movement and frequent handling of merchandise. The stated pay range is $17.50–$18.20 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock Support and Fulfillment: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor runway ready through re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems and bagging merchandise.
Provide fitting room assistance by greeting and helping customers and sorting and returning clothing to the sales floor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and prepare orders for shipment according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.