Terrain Seasonal Sales Associate - Decor

Terrain•Palo Alto, CA

10d•Onsite

About The Position

A Decor Seasonal Sales Associate contributes to driving sales by naturally engaging customers around shared interests in home décor and gardening. The associate upholds terrain’s four promises: to welcome, inspire, inform, and appreciate customers. The role focuses on personalized customer service, product knowledge, teamwork, maintaining visual and operational standards, and supporting store profitability.

Requirements

Experience in customer service.
Basic knowledge of home décor trends and gardening.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Nice To Haves

Terrain brand fan.

Responsibilities

Build genuine, lasting customer relationships through personalized attention and share information about terrain’s events.
Share product knowledge, new arrivals, and current trends to inform customers and inspire their indoor and outdoor spaces.
Use store systems and applications to provide an efficient, seamless shopping experience.
Contribute positively, respectfully, and helpfully to the store team.
Participate in daily meetings and projects and demonstrate an understanding of home and garden style that reflects the terrain brand.
Take initiative and work productively with the team toward shared goals.
Maintain visual and operational standards while prioritizing customer needs; support other departments in maintaining product standards and inspirational displays.
Assist the leadership team with receiving and placing new products.
Support customers with in-store, curbside, and local delivery service.
Follow safety standards, maintain inventory accuracy, help reduce product loss, and comply with company policies and procedures.