Seasonal Sales Associate/ Early AM Freight

Five Below • Green Bay, WI

1d • Onsite

About The Position

Five Below is hiring a seasonal Sales Associate to help create a fun, engaging shopping experience while supporting store and company goals. The role focuses on assisting customers, sharing product knowledge, promoting events and offers, addressing concerns, and communicating store needs to management. Associates also support merchandise stocking and work collaboratively with the store team.

The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required. It involves frequent use of store devices, handling merchandise, climbing ladders, moving throughout the store, and remaining upright for much of the workday.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to work day, evening, weekend, and potentially overnight shifts; travel may be required.
• Ability to read and discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns using product knowledge and offer solutions, including exchanges when appropriate.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company objectives and maintain a positive, productive work environment.
• Operate cash registers and other store devices; move, retrieve, and put away merchandise.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed