Seasonal early morning freight associate

Five Below • Yorktown Heights, NY

2d

About The Position

The Freight Associate supports store operations by assisting customers, promoting merchandise and store events, communicating customer and merchandise needs to management, and helping the team meet store goals. The role involves frequent use of store technology, movement and stocking of merchandise, and working a flexible schedule that may include day, evening, weekend, and overnight shifts. The position is identified as seasonal and hourly, with a starting pay of $17.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required as needed.
• Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders.
• Able to frequently kneel, bend, twist, and stoop.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking and service needs, along with customer feedback, to management.
• Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
• Move, retrieve, put away, and stock merchandise throughout the sales floor and stock room.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed