Seasonal early morning freight associate

Five Below • Lake Mohegan, NY

2d

About The Position

The Early Morning Freight Associate supports store operations by assisting customers, sharing product knowledge, promoting store events and promotions, addressing customer concerns, and communicating merchandise or service needs to management. The associate also helps the team meet store and company goals in a positive work environment.

This role involves frequent use of registers and other electronic devices, moving and stocking merchandise, retrieving stock with ladders, and assisting customers across the sales floor. The associate must be able to work a flexible schedule that may include day, evening, weekend, or overnight shifts and travel as required. The posting identifies this position as seasonal and hourly, with pay starting at $17.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable using, or willing to learn, technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently ascend and descend ladders; kneel, bend, twist, and stoop; and move across the sales floor and between the sales floor and stock room.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to work day, evening, weekend, and potentially overnight shifts, and travel as required by business needs.

Responsibilities

• Greet and promptly assist customers, including handling interactions with multiple customers efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management promptly about merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company goals and support a positive, productive work environment.
• Operate cash registers, computers, hand-held devices, phones, walkies, and mobile devices.
• Move, retrieve, and put away merchandise, including using ladders and working in the stock room and on the sales floor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed