Seasonal Sales Associate Freight

Five Below • Harrisburg, PA

13d • Onsite

About The Position

The Seasonal Sales Associate Freight supports customer service and store operations by greeting and assisting customers, identifying their needs, sharing product knowledge, and recommending merchandise. The associate promotes store events and sales, resolves customer concerns, communicates restocking and service needs to management, and collaborates with the team to meet store and company goals. The role involves operating registers and other devices, moving and stocking merchandise, and maintaining a helpful and productive shopping experience. The schedule is flexible and may include day, evening, weekend, or overnight shifts, as well as travel when required.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable with or willing to learn technology, including computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and discern email and printed instructions.
• Able to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly and assist multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and make recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues courteously and offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to support store and company objectives and contribute to a positive work environment.
• Operate cash registers and other store devices.
• Move merchandise and retrieve and put away stock.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The job posting directs candidates to a benefits site describing health coverage and financial and personal wellness support; specific benefit offerings are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed