Seasonal Sales Associate Freight

Five Below • Carlisle, PA

11d

About The Position

The Seasonal Sales Associate Freight supports store operations by providing prompt, helpful customer service and assisting customers with product selection, promotions, and concerns. The role also contributes to team and company goals and communicates merchandise, service, and customer feedback needs to management. Associates must be able to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts. The position requires frequent movement around the store and stock room, handling merchandise weighing up to 25 pounds, climbing ladders, and remaining upright and stationary for much of the workday. It is an hourly position with starting pay of $11.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders; kneel, bend, twist, and stoop; and move across the sales floor and stock room.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly and assist multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges where possible.
• Keep management informed about restocking, service requirements, and customer feedback.
• Collaborate with the team to meet store and company goals and support a positive work environment.
• Operate cash registers and other store devices and assist customers while moving merchandise between the sales floor and stock room.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed