Seasonal Sales Associate/Early AM Freight

Five Below • Green Bay, WI

1d • Onsite

About The Position

The Seasonal Sales Associate/Early AM Freight role supports Five Below’s customer experience and store operations. Associates greet and assist customers, learn and communicate product information, promote store events and promotions, resolve customer concerns, and communicate merchandise and service needs to management. They work with the team to support store and company goals. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required. The role is hourly and starts at $12.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable with or willing to learn technology, such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders and to kneel, bend, twist, and stoop.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and making recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive, productive work environment.
• Operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Move and stock merchandise, including retrieving and putting away stock from the sales floor and stock room.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The posting refers candidates to Five Below’s benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed