Seasonal early morning freight associate

Five Below • Middletown, NY

1d • Onsite

About The Position

Five Below is hiring an Early Morning Freight Associate to help create a fun, welcoming shopping experience while supporting store operations. The role includes assisting customers, sharing product knowledge, promoting store events and offers, resolving customer concerns, and communicating merchandise and service needs to management. Associates work with the team to support store and company goals. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required. The posting identifies the role as seasonal and hourly, with pay starting at $16.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to move frequently across the sales floor and between the sales floor and stock room.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking exchanges in place of returns when possible.
• Inform management about merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and support a positive, productive work environment.
• Retrieve, put away, and move merchandise between the stock room and sales floor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed