Seasonal early morning freight associate

Five Below • Hudson, NY

1d • Onsite

About The Position

The Seasonal Early Morning Freight Associate supports store operations by helping customers, handling merchandise, and contributing to store and company goals. The role involves customer service, product and promotion knowledge, communicating store needs to management, and working collaboratively with the team. The position requires a flexible schedule that may include day, evening, weekend, or overnight shifts, and travel as required. It is an hourly seasonal position with a starting rate of $16.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule, including day, evening, and weekend shifts, with overnight shifts and travel as required by the business.
• Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb ladders, kneel, bend, twist, stoop, and move between the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to read and discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet customers promptly and assist multiple customers efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
• Operate registers and other devices; move, retrieve, and put away merchandise; and assist customers across the sales floor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed