Seasonal early morning freight associate

Five Below • Danbury, CT

1d • Onsite

About The Position

The Seasonal Early Morning Freight Associate supports store operations by assisting customers, sharing product knowledge, promoting store events and promotions, resolving customer concerns, and communicating merchandise and service needs to management. The associate works with the team to support store and company goals and maintain a positive, productive work environment. The role involves handling merchandise, using store devices and equipment, and working a flexible schedule that may include day, evening, weekend, or overnight shifts. The position is hourly and starts at $16.94.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using technology or willing to learn, including computers, cash registers, hand-held devices, phones, walkies, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and provide help throughout the store.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations and suggestive selling.
• Stay informed about product availability and inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, seeking exchanges instead of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company objectives and contribute to a positive, productive work environment.
• Retrieve and put away merchandise, including moving stock between the sales floor and stock room.

Benefits

• The job posting refers applicants to the company benefits site for details about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed