Seasonal Sales Associate/ Early AM Freight

Five Below • Green Bay, WI

1d • Onsite

About The Position

Five Below is hiring a seasonal Sales Associate to support customer service and store operations, including early-morning freight work. Associates help create a positive shopping experience by greeting customers, understanding their needs, sharing product knowledge, and informing them about promotions and store events. They also help resolve customer concerns, communicate merchandise and service needs to management, and work with the team toward store and company goals.

The role involves operating registers and other devices, moving and stocking merchandise, retrieving items from the stock room, and helping customers throughout the store. The schedule is flexible and may include day, evening, weekend, or overnight shifts, as well as travel when required. The position is hourly and starts at $11.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable using technology such as computers, cash registers, hand-held devices, and mobile devices, or willing to learn.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stock room.
• Able to identify and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain stationary in an upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, including exchanges when appropriate.
• Inform management about restocking and service needs, and share customer feedback in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.
• Operate the cash register, computer, hand-held, phone, walkie, and mobile devices.
• Move and stock merchandise, including retrieving and putting away stock in the stock room and sales floor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed