Seasonal Retail Support Associate - Shoe Expeditor, Cross County

Macy's • Yonkers, NY

4d • Onsite

About The Position

The Seasonal Retail Support Associate supports merchandise movement and placement, visual presentation, and daily store operations to create a seamless and welcoming in-store experience. The role includes maintaining organized, shoppable displays; keeping pricing and promotional signage accurate; replenishing merchandise; and supporting merchandise moves and floor resets. Associates also greet customers, listen to their needs, offer assistance and product guidance, and help promote loyalty benefits and credit accounts. They work with colleagues across departments to support sales goals, maintain the department, and prepare the sales floor for customers.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create customer connections, support sales goals, and participate in sales-boosting events.
• Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
• Ability to learn about store products and guide customers based on their needs and product features.
• Ability to use point-of-sale technology and digital tools.
• Ability to work effectively with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Execute merchandise movement and placement strategies and support merchandise moves.
• Maintain clean, organized, and shoppable sales-floor displays and fitting rooms.
• Support visual merchandising by updating mannequins, resetting floor layouts, and following company presentation directives.
• Update pricing and promotional signage and replenish merchandise.
• Greet customers warmly, listen to their needs, and provide assistance and product guidance.
• Help acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Participate in sales-boosting events and work toward daily sales goals.
• Collaborate with colleagues across departments, restock merchandise, and prepare the department for the next day.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed