Retail Support Associate - Shoe Expeditor, Oakridge - Part Time

Macy's • San Jose, CA

1d • $20 - $23

About The Position

As a Shoe Expeditor in the Women’s Shoe department, you help keep operations running smoothly by quickly locating and delivering products to selling colleagues, maintaining a clean and organized shoe department, and providing exceptional customer service. The role requires urgency, attention to detail, teamwork, and the ability to juggle multiple tasks in a fast-paced retail environment. Work may include various shifts, including nights, weekends, and holidays.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self-starter who can adapt quickly to changing customer expectations and needs.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Resourcefulness and responsiveness to changing priorities.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.

Responsibilities

• Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
• Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
• Pull orders from the stockroom quickly and accurately and stage them for sales colleagues.
• Locate and pull merchandise to fulfill digital customer orders.
• Arrange and replenish displays to maintain an orderly and visually appealing store.
• Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
• Maintain accurate pricing and signage throughout the department, using technology to update product prices, promotions, and product and fixture information in accordance with company guidelines and policies.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed