Seasonal Retail Support Associate - Shoe Expeditor, Cross County
About The Position
The Retail Support Associate (Shoe Expeditor) is a merchandising colleague who supports an inspiring and seamless in-store experience. The role involves moving and placing merchandise, maintaining attractive and organized displays, ensuring pricing and promotional signage is accurate, and keeping the sales floor and fitting rooms clean, replenished, and shoppable. The associate provides friendly customer service, offers product guidance, supports sales and loyalty initiatives, and collaborates with colleagues across departments to meet store goals and prepare the department for the next business day.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to connect with customers, help achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming environment and build meaningful customer and colleague connections.
- Ability to learn store products and provide guidance based on customer needs, product features, and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work collaboratively with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Move and place merchandise according to merchandising strategies and company directives.
- Maintain visual presentation by updating mannequins, resetting floor layouts, and keeping displays organized and shoppable.
- Keep the sales floor and fitting rooms clean, organized, recovered, and replenished.
- Update pricing and promotional signage and support merchandise moves.
- Greet customers, listen to their needs, and offer helpful, personalized assistance and product guidance.
- Support sales goals and sales-boosting events, including opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate with colleagues across departments, restock merchandise, reorganize the department, and prepare the space for the next day.
- Maintain dependable attendance and punctuality and follow employment policies and safety procedures.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
