Retail Support Associate - Shoe Expeditor, Polaris - Full Time
About The Position
As a Shoe Expeditor, you will help ensure smooth operations within the Women’s Shoe department. You will quickly locate and deliver requested products to selling colleagues, keep the department clean and organized, and provide exceptional customer service. The role calls for a sense of urgency, attention to detail, collaboration, and teamwork to support an easy and enjoyable shopping experience. This is a fast-paced retail role for a flexible team player able to manage multiple tasks and work various shifts, including nights, weekends, and holidays. Full-time colleagues are typically scheduled to work 30 or more hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter able to adapt quickly to changing customer expectations and needs.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Resourcefulness and responsiveness to changing priorities.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
- Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; and stoop, kneel, crouch, and climb ladders.
- Ability to reach above eye level may be required.
- Close vision, color vision, depth perception, and focus adjustment are required.
- Frequent use of computers and handheld electronic equipment.
Responsibilities
- Greet customers, answer questions, and provide friendly, professional assistance; address concerns and resolve issues promptly.
- Conduct sales transactions, operate cash registers, handle payments, and process exchanges or returns.
- Quickly and accurately pull orders from the stockroom and stage them for sales colleagues.
- Locate and pull merchandise to fulfill digital customer orders.
- Arrange and replenish displays to keep the store orderly and visually appealing.
- Organize the stockroom, process new and damaged items, perform shoe inventory, and scan items back into stock.
- Maintain accurate department pricing and signage, using technology to update product prices, promotions, and product and fixture information according to company guidelines and policies.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
