Seasonal Retail Support Associate - Shoe Expeditor, West County Center
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you will support merchandise movement and placement, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You will provide a welcoming presence, greet customers, and offer assistance while working with colleagues across departments to support sales and deliver a positive in-store experience. Daily work includes helping keep the sales floor clean and prepared, updating mannequins and floor layouts, maintaining presentation according to company directives, assisting customers, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. You will also share loyalty program benefits, help prepare the department for the next business day, and collaborate with colleagues to achieve sales and store goals.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create connections with customers, contribute to sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment for customers and colleagues.
- Ability to learn about store products and guide customers based on their needs, product features, and choices.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goals.
- Ability to talk, lift, move, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Keep pricing and promotional signage accurate and up to date.
- Greet customers, listen to their needs, and provide friendly, thoughtful assistance.
- Update mannequins and reset floor layouts in accordance with company directives.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the customer experience.
- Collaborate with colleagues across departments to support sales, achieve goals, and prepare the department for the next day.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
