Seasonal Retail Support Associate - Shoe Expeditor, Mayfair
About The Position
The Seasonal Retail Support Associate supports merchandise movement and placement, maintains organized and shoppable displays, enhances the visual appeal of the sales floor, and keeps pricing and promotional signage accurate and current. The role also provides a welcoming customer presence, offering assistance and helping create a positive in-store experience. The associate collaborates across departments to support sales, store goals, and a culture of hospitality. Work schedules depend on business needs and colleague availability; the posting states that all schedules include weekend shifts. Seasonal status is indicated by the job title.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to build connections with customers, contribute to sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment for customers and colleagues.
- Ability to learn about store products and provide guidance based on customer preferences and product features.
- Ability to acquire new customers by opening credit accounts and communicating loyalty benefits.
- Ability to use point-of-sale technology and digital tools, including processing register transactions.
- Ability to work with colleagues at all levels and across departments.
- Ability to talk, lift, move, stand, and reach; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Execute merchandise movement and placement strategies, including replenishing merchandise and supporting merchandise moves.
- Maintain clean, organized, and shoppable sales floors, displays, and fitting rooms; recover areas and prepare the department for the next day.
- Support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives.
- Update and maintain accurate pricing and promotional signage.
- Greet customers, listen to their needs, offer assistance, and provide product guidance to support a welcoming shopping experience.
- Help achieve sales goals, participate in sales-boosting events, and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Collaborate with colleagues across departments to support sales, customer experience, and store results.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Follow applicable employment policies and safety rules and procedures.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Education Level
No Education Listed
