Seasonal Retail Support Associate - Shoe Expeditor, First Colony
About The Position
The Seasonal Retail Support Associate – Shoe Expeditor supports merchandise movement and placement, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate. The role also provides a welcoming customer presence, offers assistance, supports sales goals, and collaborates with colleagues across departments to deliver a positive in-store experience. Daily work may include updating mannequins and floor layouts, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and prices, and assisting with merchandise moves. Associates greet customers, listen to their needs, provide product guidance, share loyalty program benefits, and help customers open credit accounts. They also use point-of-sale technology and digital tools, help meet sales goals, and organize and restock the department at the end of the day.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
- Ability to foster a welcoming, friendly environment and create meaningful conversations.
- Ability to learn about store products and provide guidance based on customer needs and product features.
- Ability to use point-of-sale technology and digital tools.
- Ability to work effectively with colleagues at all levels and across departments.
- Ability to meet daily sales goals.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Move and place merchandise according to merchandising strategies and company directives.
- Maintain a clean, organized, visually appealing, and shoppable sales floor and fitting rooms.
- Update mannequins, floor layouts, pricing, and promotional signage.
- Replenish merchandise and support merchandise moves and department restocking.
- Greet customers, listen to their needs, and provide assistance and product guidance.
- Share loyalty program benefits and help acquire customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Work with colleagues across departments to support sales goals and customer experience.
- Help prepare the department for the next business day.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
