Seasonal Retail Sales or Stock - The Shops at Park Lane Rack

Nordstrom•Dallas, TX

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy shopping experience while keeping the store clean and clutter-free. Team members may work in different store areas to maintain sales floors and stockrooms and assist customers. Available roles include Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service team members keep the sales floor ready through re-merchandising and straightening, assist with transactions across in-store, online, and mobile platforms, support fitting room operations, sort and return merchandise, organize stockrooms, use store technologies, follow operational and asset protection standards, and promote Nordstrom Rewards. Stock Support and Fulfillment team members receive and process freight, deliver merchandise to selling departments, fulfill and ship customer orders, use inventory management systems, maintain clean and organized sales floors and stockrooms, and provide general store support, including event setup, markdowns, backroom organization, and fixture relocation. The role requires continuous movement for 6–8 hours per shift and frequent handling of merchandise. The posting describes medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, and possible performance-based incentives or bonuses. Benefit eligibility may depend on location, job level, classification, and length of employment.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor ready through re-merchandising and straightening throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate point-of-sale systems, bag items, and handle bulky or heavy items while providing friendly service.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Keep the customer experience clean and clutter-free by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Use technologies in the store environment and follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.