Retail Stock - Promenade Shops Rack

Nordstrom•Miami, FL

About The Position

As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You help provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may occasionally work in different store areas to maintain salesfloor and stockroom cleanliness and help customers find merchandise. Available departments include Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the salesfloor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the salesfloor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight and merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized selling floors and stockrooms, and providing general store support such as preparing events, organizing backrooms, completing markdowns, and relocating fixtures. The role requires continuous movement and handling merchandise, with specific lifting demands varying by department. The position pays $17.70–$18.40 per hour. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, and possible performance-based incentives or bonuses. Eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor ready through re-merchandising and straightening throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms; operate point-of-sale systems and handle and bag merchandise.
Support fitting room customers and sort and return clothing to the salesfloor.
Maintain clean, clutter-free selling areas and organized stockrooms.
Check in and accurately ticket merchandise.
Use technologies in the store environment and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders in a timely manner and prepare shipments according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments according to inventory-control processes.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.
Work in different areas of the store as needed to maintain cleanliness and assist customers.