Retail Stock - Northwoods Rack

Nordstrom•San Antonio, TX

2d•$16 - $17•Onsite

About The Position

As a Nordstrom Rack team member, you’ll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You’ll help provide a quick and easy customer experience and keep the store clean and clutter-free. Flexibility is important; you may work in different areas of the store to maintain the sales floor and stockrooms and help customers find merchandise. Openings are available in the Stock department, with specific role interests discussed during the interview process. Sales and customer service duties include keeping the sales floor runway ready through re-merchandising and straightening; assisting customers with transactions across in-store, online, and mobile platforms; supporting fitting room operations; sorting and returning clothing to the sales floor; organizing stockrooms; checking in and accurately ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting programs such as Nordstrom Rewards. Stock support and fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling customer orders, preparing and shipping orders to quality standards, using inventory management systems to scan and process merchandise shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up special events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement and frequent handling of merchandise. Pay is $16.00–$16.65 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and employee assistance resources. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business need.
Ability to move continuously for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor runway ready through re-merchandising and straightening throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms, including operating a point-of-sale system, bagging items, and handling bulky or heavy items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.