Retail Stock - San Clemente Plaza Rack

Nordstrom•San Clemente, CA

1d•$19 - $20•Onsite

About The Position

As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You help provide a quick and easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store to maintain salesfloor and stockroom cleanliness and assist customers. Roles are available in Stock; candidates can discuss which role interests them during the interview process. Sales and customer service duties may include keeping the salesfloor runway ready through re-merchandising and straightening; assisting customers with in-store, online, and mobile transactions; supporting fitting room operations; sorting and returning clothing to the salesfloor; organizing stockrooms and checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset-protection standards; and promoting Nordstrom Rewards. Stock support and fulfillment duties may include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research merchandise shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up special events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent use of hands, and handling merchandise, including bulky or awkward items. Regular lifting is up to 10 pounds, occasional lifting up to 25 pounds, and Stock and Fulfillment roles frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The listed hourly pay range is $18.85–$19.65. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the physical demands described, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds; Stock and Fulfillment roles require frequently lifting and carrying up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor runway ready by re-merchandising and straightening throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms, including operating a point-of-sale system and bagging items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the salesfloor to maintain a clean, clutter-free customer experience.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders in a timely manner according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.