Retail Stock - Promenade Shops Rack

Nordstrom•Miami, FL
•$18 - $18•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different store areas to maintain sales floors and stockrooms and assist customers. Roles are available in Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting with in-store, online, and mobile transactions using point-of-sale systems, supporting fitting room customers, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational, merchandise, and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan, process, and research shipments, maintaining clean and organized floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement and lifting as described in the physical requirements. Pay is $17.70–$18.40 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

  • Clear and effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items up to 10 pounds and occasionally up to 25 pounds.
  • For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Keep the sales floor ready through re-merchandising and straightening throughout the day.
  • Assist customers with cashiering and in-store, online, and mobile transactions using a point-of-sale system; bag items and handle bulky or heavy items.
  • Support fitting room customers and sort and return clothing to the sales floor.
  • Keep customer areas clean and clutter-free by sorting and returning clothing.
  • Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
  • Use technologies in the store environment and adhere to operational, merchandise, and asset protection standards.
  • Promote initiatives such as the Nordstrom Rewards program.
  • Receive and unload freight, unpack merchandise, and deliver it to selling departments.
  • Fulfill customer orders promptly and in accordance with quality standards.
  • Prepare and ship customer orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments according to inventory control processes.
  • Maintain clean and organized selling floors and stockrooms.
  • Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • Potential eligibility for performance-based incentives or bonuses.
  • 401(k), insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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