Seasonal Retail Sales or Stock - The Village at Allen Rack

Nordstrom•Allen, TX

About The Position

As a Nordstrom Rack team member, you’ll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You’ll help provide a quick, easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store to maintain sales floors and stockrooms and assist customers. Available departments include Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service duties include maintaining and replenishing the sales floor, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting-room operations, organizing and returning clothing, maintaining stockrooms, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory-management systems to process and research shipments, maintaining organized selling floors and stockrooms, and providing general store support such as preparing special events, markdowns, and fixture relocations. This is a seasonal position. The role requires continuous movement during shifts and handling merchandise, with lifting requirements that vary by department. Pay depends on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching above the head and lifting items up to 10 pounds regularly and up to 25 pounds occasionally.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Maintain, re-merchandise, straighten, size, and replenish the sales floor.
Assist customers with in-store, online, and mobile transactions using point-of-sale systems; bag items and handle bulky or heavy merchandise.
Support fitting-room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Keep customer areas clean and clutter-free by sorting and returning clothing.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory-management systems to scan, process, and research merchandise shipments according to inventory-control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating fixtures.