Seasonal Retail Sales or Stock - The Village at Allen Rack

Nordstrom•Allen, TX

About The Position

As a Nordstrom Rack team member, you’ll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You’ll help ensure a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different areas of the store as needed, including Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the salesfloor ready through re-merchandising and straightening, assisting customers with in-store, online, and mobile transactions, supporting fitting room operations, returning merchandise to the salesfloor, organizing stockrooms, and following operational, merchandise, and asset-protection standards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders, using inventory management systems, and supporting store upkeep and operations. The role requires continuous movement and frequent handling of merchandise. Stock and Fulfillment team members have additional lifting and carrying requirements. The position may be eligible for performance-based incentives or bonuses. Benefits and eligibility may vary based on location, job level, classification, and length of employment.

Requirements

Communicate clearly and effectively and demonstrate strong interpersonal skills.
Demonstrate accountability, initiative, and a high level of ownership.
Have organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Be able to work a flexible schedule based on business needs.
Be able to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequently use hands for grasping, fine manipulation, pushing, and pulling.
Handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor ready through re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with cashiering and transactions across in-store, online, and mobile platforms; operate point-of-sale systems, bag items, and handle bulky or heavy items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Keep the customer experience clean and clutter-free by sorting and returning clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived items to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, such as setting up special events, organizing the backroom, marking down merchandise, and relocating store fixtures.