Seasonal Retail Sales Associate, Millcreek Mall - Erie
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to achieve sales goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers and build personal relationships, maintain a shoppable space by merchandising merchandise and processing designated items, update signs and pricing, and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with colleagues to improve customer and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort handling electronic devices.
- Ability to perform the stated physical requirements, including standing for at least two consecutive hours and lifting at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Create welcoming, personalized customer experiences and build customer relationships.
- Understand customer needs and recommend products and services.
- Work toward daily sales goals through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and thank customers sincerely.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
