Seasonal Retail Sales Associate, Millcreek Mall - Erie
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach to build trust and loyalty, and work toward sales goals. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology needed to perform job functions.
Responsibilities
- Welcome and engage customers with warm, personalized conversations and identify their needs.
- Recommend products and services using product knowledge and current information about arrivals, trends, and promotions.
- Work toward daily sales goals and contribute to individual and store results.
- Share the benefits of the Loyalty program and help customers complete their shopping experience.
- Keep the sales floor clean, organized, prepared, and shoppable.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise to return to vendors.
- Update signs and pricing.
- Collaborate with teammates and support customers and colleagues.
- Follow employment policies and safety rules and procedures.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
