About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised and fully stocked space while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. You anticipate team needs, keep the area ready for customers, and help create memorable customer experiences during the busy seasonal period. You welcome customers, build friendly relationships, share information about products and promotions, and support sales goals. You also help maintain a shoppable department by merchandising new receipts, processing damages and testers, preparing select merchandise for return to vendors, updating signs and pricing, and assisting with merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help keep the fragrance sales floor clean, organized, stocked, and ready for customers.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
  • Support sales colleagues on the floor and behind the scenes, including assisting with transactions.
  • Merchandise new receipts and maintain shoppable displays.
  • Process damages and testers and prepare select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues and work toward individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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