About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to meet sales goals, and build customer trust and loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build friendly relationships with customers, maintain a shoppable space, handle merchandise and pricing tasks, share loyalty program benefits, and collaborate with teammates to achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create welcoming, personalized customer interactions and develop customer relationships.
  • Understand customer needs and recommend suitable products and services.
  • Drive sales performance, meet daily sales goals, and use effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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