Seasonal Retail Commission Sales Associate - Fine Jewelry, Eugene Valley River Center
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and maintain the security, accuracy, and presentation of merchandise. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, processing and replenishing stock, maintaining signs and pricing, supporting merchandise moves, and sharing loyalty program benefits. Colleagues are expected to collaborate, provide excellent service, achieve sales goals, and continue learning.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to support accurate stock presentation, replenishment, and asset protection compliance.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge about precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select products.
- Build customer relationships through consultative selling, hospitality, and clienteling tools.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance shopping experiences.
- Maintain a clean, organized, secure, accurate, and shoppable merchandise area, including processing, presentation, storage, replenishment, signs, and pricing.
- Support inventory, fulfillment, merchandise moves, asset protection, and special events.
- Participate in vendor training, sales events, and ongoing product education.
- Collaborate with colleagues to support customers, communities, and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
